Robeez Footwear Ltd. (www.robeez.com, www.robeez.co.uk) is committed to protecting your privacy. When shopping online or ordering by phone, it is our goal to make your experience safe and secure.  Robeez’s privacy guidelines outline our policies when collecting and using personal information provided by customers.  Robeez Footwear Ltd is the sole owner of the information collected online and by phone.

Information We Gather

Any account information you supply during registration or during a purchase either by telephone or the internet will be used only to process requested commerce transactions or to contact you regarding a specific transaction.

Robeez will not disclose your user information to any non-affiliated organization without your consent. However, Robeez may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms and Conditions or otherwise causing harm to Robeez or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.

Log Files

Robeez Footwear uses IP addresses to analyze trends, administer the site, report web site traffic patterns and gather broad demographic information for aggregate use.  IP addresses are not linked to any personally identifiable information contained within our customer database. Robeez.com may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data is anonymous and does not contain any personally identifiable information.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about a user’s preferences. Our site uses cookies to keep track of your language/country and currency preferences so you don't have to reselect each time you visit our site. We do not store personally identifiable information in your cookie.

Security

Providing a safe and secure environment for your order information is our top priority. Robeez protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. Robeez.com digital certificate (which is required for SSL) is provided by Thawte, the industry standard for encryption. SSL technology encrypts data allowing only Robeez to decode your information and helps to create a secure environment for transactions on the internet.

To check that your browser is in secure mode, check that a "lock" or a "key" icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as "https" when a secure connection has been established rather than "http" which indicates a connection that is not secured.

To further protect your security, we suggest you close your browser window after you have finished your visit, especially if you are using a computer shared by others.

Surveys and Contests

Robeez may administer surveys and contests.  Participation in these events is completely voluntary and the customer is in full control of whether or not to disclose his or her personal data.  Information requested may include both contact and demographic data.  This information is kept confidential and is used to notify winners as well as to improve the use and satisfaction of our web sites.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with Robeez, please send an email to our Privacy Officer.