Contact Us

Address: Robeez, 2725 Tate Blvd SE, Hickory, NC 28602


Hours: Monday thru Friday, 9:00 am to 4:00 pm (Eastern)

Holiday Closures: New Year Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving and Christmas

Customer Satisfaction:  If you have any questions about the styles and designs available at, please call our Customer Service team. We will be more than happy to assist you. The Robeez brand is your ultimate assurance of quality craftsmanship. If, for any reason, you have an issue with one of our products, please contact us at and let us know.   Please provide order information, a brief description of the problem, and any photos you may want to include. You will receive a response within 48 hours*.

*Sometimes due to the high volume of the requests, we may get back to you beyond 48 hours window. However we will be striving to get back to you within 5 business days.